KimberlyClark - Petaling Jaya SGR

Controls & Compliance Consultant, GBS APAC (Location: Agnostic)

Job Description

Main Purpose of the Role

  • Control and Compliance: Strong control environment through regular control and compliance meetings with data-driven insights on control & compliance environment

  • No repeat internal control or audit findings

  • Productivity through elimination, standardization, and automation of controls using a risk-based approach

Business Priorities

This role supports GBS APAC to effectively control operations by working with regional control teams and internal audit teams to develop key control/risk metrics, creating a dashboard to monitor these metrics, and lead the controls and compliance committee for GBS APAC. This role is not expected to execute transaction controls, prepare financial/statutory reports.

Role Accountabilities

This role reports to Manager GBS Operations, GBS APAC and will be required to work closely with the Regional Internal Control, Regional Internal Audit teams, and GBS Operations process teams.

  • Control and Compliance: Create, report, and monitor key control and compliance metrics to ensure operational risks are highlighted to operations leadership. The dashboard should aim to provide management with insights into the control environment in GBS.

  • Productivity: Identify areas of generating productivity by eliminating, standardizing, and automating controls. Adopting global best practices where possible and challenging unique controls.

Primary Responsibilities

  • Act as the secretary for the controls and compliance committee by creating, reporting, and monitoring key control metrics across all process towers.

  • Support the operations process teams to assess risks, identify key controls to mitigate the risks, and evaluate the effectiveness of the controls.

  • Provide support to the operations process teams in developing mitigating plans for ineffective controls

  • Support risk and control assessments of any process migrations, major system, and process transformations.

  • Identify gaps, work with operations teams to develop metrics to bridge gaps.

  • Support development and implementation of KCM 2.0

  • Integrate efforts for the GBS APAC Optimization agenda in the journey on becoming an Intelligent Business Services

Essential Knowledge/Experience

  • Strong understanding of operational risk

  • Business analytics: Experience with analysis of data, creating and measuring metrics, data insights.

  • Experience with Business Process mapping tools, Power BI, Tableau, and other data tools

  • Strong internal control background with demonstrated ability in managing and identifying operational risk

  • Strong interpersonal skills, influencing skills, and organizational/coordination skills with the ability to influence

  • Strong analytical skills and proven ability to use data to drive decision making

  • Good command of verbal and written English

Global VISA and Relocation Specifications:

K-C will not provide support for relocation of the chosen candidate for this role, if necessary, relocation will be at the candidate’s own expense. However, K-C will provide assistance and financial support to obtain immigration visas and work authorization for the chosen candidate, if needed.

Primary Location

Malaysia - Petaling Jaya

Additional Locations

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Time Type

Full time