Primary Location: SAU-EP-Al Khobar
Job: Quality Assurance
Job Posting: Feb 22, 2021
Unposting Date: Mar 25, 2021
You can expect a lot from a career at Worley
Together, our nearly 60,000 people across 60 countries have already achieved many industry firsts. And we’ve broken several records along the way.
We’re excited about the challenges ahead as the energy transition gathers pace. If you ask us, there’s never been a more rewarding time to work in the energy, chemical and resources sectors.
Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success.
Location & Project Performance
Liaise with location and project management as the Assurance focal point for all aspects of project delivery.
Provide support for the successful set up and mobilisation of projects. Assist with the identification and appointment Risk, HSE and Quality project resources.
Assist in building solutions for projects and intervene and troubleshoot on projects where performance indicates this is required, or as requested by leadership. Help build and deploy actions plans and provide short-term ‘hands on’ support for projects as needed. Ensure that project specific fatal risks are identified and effectively managed.
Provide specialist advice and support including conduct of investigations, response to customer and community complaints, assessments, risk assessments and provision of other subject matter guidance and support. Escalate as required to the project manager, location leader or Assurance Director and performance issues that are left unmanaged.
Facilitate implementation of assurance processes and tools by actively visiting work locations and sites to assess the risk and effectiveness of assurance practices in place. This includes conducting regular HSE conversations, assurance leadership interactions, assurance talks, training sessions, implementation of assurance measures, promotion of safe work practices and ensuring interest & awareness of assurance is maintained at all levels. Check supplier evaluation and inspection programs as appropriate. Coach, influence, motivate and empower others with regards to assurance and the achievement of Worley Life safety and wellbeing programs such as the Life Saving Rules (LSR). Understand and communicate the assurance performance, strengths and weaknesses of any project visited to the Project Manager and make recommendations and offer advice.
Customer Advocacy and Proposal Support
Engage with customers to ensure that customer expectations and requirements are met. Creates a relationship of trust and transparency, focusing on how we can make our stakeholders (both internal and external) successful. Provide a curious empathetic mindset, seeking relevant information and fosters proactive accomplishment. “Partners” with our stakeholders and has a shared understanding of value, clear purpose and aligned goals.
Maintain strong relationships with business development, support pursuit efforts, assist with development of proposals, and work to ensure estimates include adequate assurance allocation. Assist with customer pitches when required.
Monitor the effectiveness of risk management activities within the locations and projects, particularly for any significant changes or major decisions, and provide advice and support.
Facilitate functional and project risk workshops, reviews and discussions as needed and assist with development and achievement of risk mitigation plans.
Ensure that business opportunities are properly evaluated regarding the risks involved and that appropriate approvals are achieved, treatment plans considered and transitioned to delivery teams.
Support office and project R3 planning, preparation, drills and other activities as appropriate. Assist with office and project emergency management as needed, in particular journey planning, injury management and evaluation of medical providers and clinics.
Insight and Influencing Action
Achievement focused, demonstrating Worley values and behaviours to develop high performance culture.
Take a leadership role within the location businesses and seek out and elevate any areas of exposure for both the business and for individuals. Participate in operational meetings, including Monthly Project Reviews. Deal with ambiguity, be curious, creative and searches for foresight.
Challenges thinking and proactively shares and applies best practises assisting to drive new ways of work. (Change Agent)
Communicate relevant and timely assurance information to the right stakeholders. Contribute to continual improvement and achievement of stated performance objectives by raising awareness of trends, risks and emerging themes; and by setting, tracking and reporting upon leading KPIs. Understand the assurance performance, strengths and weaknesses, and the culture within the business and drive action. Make recommendations, offer advice, liaise with and influence personnel.
Billable resourcing allocation
Ensure competent and fit for purpose assurance personnel are appointed that can meet the requirements of the project, contract and customer expectations.
Ensure all billable assurance personnel within your jurisdiction have an indication of future project opportunities. Communicate with other Business Partners to identify possible opportunities.
Assurance Planning and Improvement
Support the Regional Assurance Plan through conduct of assigned assessments. Facilitate effective implementation of non-conformance, corrective action, and preventive action management processes.
Support strategy and improvement initiatives by providing input and assisting with development of materials as requested.
Assist Locations to understand assurance requirements and deploy applicable parts of the strategy.
Role model and promote corporate responsibility and diversity and inclusion across offices and projects.
Assist offices to maintain quality management systems fit for ISO 9001 certification, and if needed for safety and environment certifications.
Provide support to offices as needed, particularly to offices not overseen by another assurance resource. Ensure small projects with field work have assurance support to manage risk and deliver successful assurance outcomes.
Assist to identify training needs and deliver training on assurance systems and associated business processes as required. Steward improved uptake of the Worley Assurance System by leadership, operations and delivery.
Effectively plans and collaboratively delivers outcomes to meet business objectives and stakeholder expectations. Lead the professional development of assurance personnel within your jurisdiction and provide coaching and mentoring to encourage professional growth.
Ensure all assurance personnel, including billable, within your jurisdiction have a personal development plan underpinned by KPIs reinforcing the individual development planning.
In conjunction with the appropriate management, recruit and allocate assurance resources to ensure that the business and projects are adequately resourced with sufficient and capable expertise.
Is courageous and authentic in connecting globally diverse stakeholders artfully facilitating and influencing to achieve mutually desired outcomes. (value add)
Collaborate to share best practice, lessons learnt and improve knowledge management. Contribute to the success of relevant internal networks.
Provide opportunity for sharing of assurance personnel where their areas of subject matter expertise can provide value added support across your jurisdiction.
Stay abreast of emerging assurance issues and legislation. Keep the business updated with relevant requirements, and assist with compliance to assurance legislation, and where applicable customer assurance requirements.
Researches and breaks down information, identifies interrelationships and makes judgements based on evidence and assumptions to proactively provide relevant insights. Leverages technology to positively impact quality and efficiency of services.
Actively promulgate Worley Life and the Worley way of working, support the implementation of new company systems and programs as they come available. Aid personnel in their understanding and correct interpretation of Company business processes and systems.
Job Specific Knowledge:
- Strong demonstrable knowledge of risk, quality and HSE business and project processes and field practices
- Field experience on large or complex projects involving engineering, procurement and contractor management
- Has championed a major change initiative (thinking outside paradigm and realise shift)
- Experience with large or complex project delivery procedures and processes
- Understanding of commercial and strategic business drivers
- Strong stakeholder management and leadership skills
- Demonstrate ability to lead a remote / virtual team
- Good presentation, training and communication skills to both internal and external stakeholders
- Skilled in workshop facilitation, problem solving and conflict resolution
- Strong time management skills including ability to meet deadlines and manage priorities
- Strong written and verbal communication skills in English
- Ability to maintain confidential information
- Extensive HSE, Quality, and Risk experience, with sufficient experience in working in a senior management capacity
- Enough industry-relevant experience including in a site-based project HSE, quality or risk role on large or complex projects involving procurement and contractor management
- Used to facilitate leadership meetings, formal workshops, learning sessions, risk assessments, collaborating with global functional leadership (teaming)
Education – Qualifications, Accreditation, Training:
- A recognised degree and relevant accredited qualification/experience
- Training accreditation preferred
What we offer you
Providing an agile culture and challenging work opportunities results in a positive work environment. Our people enjoy competitive compensation packages and a fun, personal, collaborative and safe working environment. We value equal employment opportunity and are committed to promoting fairness, equality and diversity.
Our policy is to conduct background checks for all candidates who accept an offer of employment with us.
If you have the passion and talent to keep up, it's time to test the limits of what you can become. Find your future with Worley.