Aster DM Healthcare - Dubai


Strategic Planning and Leadership







  • Actively participates in the strategic planning process by establishing strategic direction and prioritizing of strategic initiatives.

  • Assists in the development of short and long range institutional goals in accordance with the hospital's mission, vision, values and strategic direction

  • Provides leadership in hospital-wide Quality, Performance Improvement and Service Excellence initiatives. Provides leadership to the hospital's Service Excellence program

  • Execute employee career planning and growth agendas

  • Motivate and challenge hospital employees, delegates effectively, communicate effectively, rewards contributions and manages collaboratively

  • Promotes a work environment that reflects a positive atmosphere, high employee satisfaction and competence and strong evidence of teamwork

  • Develops an understanding of the physician needs, attitudes, and objectives to blend those with the functions and strategic objectives of the hospital

  • Maintain regulatory requirements, including all Joint Commission, NABH and ISO Compliance Plan








Operational Excellence







  • Identifying and addressing deviations and its relevant causes

  • Responsible For EBIDTA of the Unit

  • Identifying and concentrating on profitable service lines

  • Monitoring costs to keep them at a optimum level

  • Accountable for delivery of committed quality services

  • Implementation of policies and standard operating processes for obtaining various quality certifications

  • Investigate any operational issue/complaints and giving proper recommendations towards quality

  • Defining parameters for the measurement of service quality

  • Devising and implementing control mechanisms to address variances

  • Implementing review and control mechanisms

  • Establishing MIS in critical areas to help reporting and problem solving








Budget Planning







  • Prepares and manages according to fiscal year budget plans, ensuring that the budget planning process correctly identifies operational needs of all departments within the hospital and that the Vice Presidents operate within the approved fiscal year budget

  • Promotes complete involvement of the departments’ heads in the preparation of the departments’ budgets and educates them in the importance of the budget, forecasting and planning process

  • Advises and makes recommendations to the CEO concerning budget, cost, and financial matters and encourages and assists department heads in establishing a measure of performance, increased productivity, quality improvement, cost controls, and maximum utilization of facilities








Insurance Management







  • Oversees and negotiates coverage and policies in terms of rate with different insurance companies, alongside analyzing and assessing insurance applications and deciding the best fit for various projects.

  • Leading the preparation of insurance specifications to market insurance programs and consult with insurance brokers to negotiate the required insurance coverage and various other risk transfer possibilities for the company.

  • Oversee and increase Organization's insurance coverage by comprehensively analyzing the historical claim data to ascertain the apt risk financing methods.

  • Identify insurance needs and deliver optimum coverage, cost terms and claim settlements for the company's assets and all employee benefits.








Job interactions







  • Works closely with internal stakeholders such as the director, financial controller, group CIO, CHRO, COO etc. in matters related to alignment of initiatives with overall organization’s vision and mission. Discuss budgets for hospitals and clinics, for IT enabled processes, addressing HR challenges and requirements, enhancing quality processes etc.

  • Works closely with external stakeholders such as government officials, healthcare forums, Insurance partners etc. in matters related to representing the hospital externally, communicating with related healthcare practices, compliance and health packages etc.








Advanced Qualification / Certification / Specialist Training







  • MBA








Minimum Experience







  • 10 to 15 years








Specific / Relevant Experience







  • 10+ years of relevant experience in the healthcare industry