Achievers Recruitment Limited - Hong Kong


  • Ensure that the onboarding and review requirements are in accordance to Bank’s AML / KYC standards and regulatory requirements
  • Oversight the end-to end account opening/ review process of the account. Engage appropriately and efficiently with other relevant stakeholders such as Compliance and Client Management if necessary to enable account opening/ review are completed in an efficient and timely manner
  • Ensure accounts are closed on a timely basis by completing and submitting necessary documents to the concerned parties
  • Answer clients’ phone calls in a professional and prompt manner; ensure proper follow-up until the enquiries are addressed. Have an appropriate understanding of the client’s background
  • Meet clients (under RM supervision) and/or provide assistance in organizing client meetings for account management matters only
  • Prepare documentation for clients with a high standard of care and diligence
  • Prepare reports for management reporting to facilitate relevant reviews and strengthen the control procedures and process
  • Provide feedback and suggestions to relevant parties to improve the processes. Strive for continuous improvement to enhance the efficiencies of the processes in order to meet the KPI collectively with different stakeholders.
  • Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities.
  • Comply with regulatory requirements and internal guidelines.
  • Responsible for reporting all incidents in relation to Account Management matters according to the internal policy
  • Communicate to RMs on a need-to-know basis of any changes impacting the Account Management work processes


  • University degree with at least 4-5 years of relevant working experience in the finance and banking industry, preferably in KYC / AML areas, risk or controls functions
  • Familiar with regulatory requirements pertaining to KYC / AML
  • Certifications in AML such as Certified Anti Money Laundering Specialist (CAMS) or International Association Diploma in Anti Money Laundering would be an advantage

Interested parties please send your resume to

*Personal data collected will be used for recruitment purposes only *