Wmq - Hervey Bay Maryborough Bay

Aboriginal, Torres Strait And South Sea Islander Youth And Family Recovery Worker (Identified Role)
Fixed term full time position

  • Are you passionate about making a difference to someone’s life!
  • What about working in a supportive & inclusive culture with flexible hours?
  • Well let’s work together on a recovery plan and help both youth and their families!

About the role

The Aboriginal and Torres Strait Islander Youth and Family Recovery Worker is a member of the headspace Hervey Bay team and will be responsible for co-coordinating and delivering individualised recovery supports for eligible young people experiencing a severe and complex mental health issue and their families in the South Wide Bay region. The position will provide centre based and outreach support and will work both independently and in partnership with the team. This role is part of the broader approach to mental health service delivery within a stepped care framework.

The Aboriginal and Torres Strait Islander Youth and Family Recovery Worker is required to deliver flexible and responsive non-clinical, holistic recovery-focused psychosocial supports. The role involves being the key worker and primary point of support for the client and will conduct ongoing and regular reviews of recovery goals and coordinate multidisciplinary and stakeholder meetings. Recovery workers will be able to conduct mental state reviews, risk assessments and provide brief intervention as required. 

Some of your daily tasks will include (but will not be restricted to)

  • Deliver core headspace services (intake, assessment, brief intervention, referral and linkage) under an assertive outreach model to Aboriginal and Torres Strait Islander young people who meet headspace eligibility criteria;
  • Deliver groups/programs  for Aboriginal, Torres Strait Islander and South Sea Islander youth at headspace and in partnership, to encourage young people to access the centre and community supports;
  • Provide specialist cultural advice and support to the broader headspace team to improve culturally appropriate care;
  • In partnership with clients and key stakeholders, conduct thorough psychosocial assessments, develop, implement and review individual recovery plans through individualised goal planning, progress monitoring and regular reviews which are flexible and responsive to the individual’s needs and achievement of goals;
  • Provide crisis support and safety planning as required; and more important holistic supports.

This is an Indigenous - identified position.  
Engaging with Aboriginal and Torres Strait Islander people to provide services specific to them. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act.

Your Contribution

  • Tertiary qualifications in community, social welfare, youth work, Indigenous health or a related discipline;
  • Clinical skills and demonstrated experience in mental health service settings inclusive of young people;
  • Demonstrated ability to work with young people and families from a culturally appropriate recovery and family inclusive model of practice;
  • Demonstrated experience in building relationships within the local Aboriginal and Torres Strait Islander community and of working with young people at risk of or living with mental illness;
  • Demonstrated understanding of, or ability to quickly acquire, a sound knowledge of the issues facing local Aboriginal and Torres Strait Islander young people and available services and supports;
  • Demonstrated experience working with young people with complex mental health support needs across the phases of service delivery including assessment, recovery-oriented practices, community engagement and evaluation of services delivered;
  • Experience and knowledge of evidence based psychological interventions for young people and families;
  • Ability to function as a member of a multi-disciplinary team;
  • Highly effective interpersonal, oral and written communication skills to effectively engage with young people, families and other service providers;
  • Computer skills including word processing, spreadsheets, electronic recording systems and data management tools;
  • Ability to work both independently and collaboratively as a productive team member;
  • Current Driver’s Licence.

Highly desirable (not essential) would be an approved tertiary qualification in an allied health discipline including, social work, psychology/clinical, mental health nursing, occupational therapy with full registration with AHPRA or eligibility for full membership with AASW.

Find out more by downloading the attached detailed Position Description.

Why work with Wesley Mission Queensland

  • Continuous improvement culture;
  • A job that is clearly defined, challenging and rewarding;
  • Relationships based on teamwork, respect and honesty;
  • Zero tolerance for discrimination, harassment, and bullying or intimidating behaviour;
  • A manager whom you can speak to, who understands your job and who will listen to your ideas and concerns and, wherever possible, acts on them;
  • Working alongside people who love what they do;
  • Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum;
  • Access to discounts on Private Health Insurance, Gym Memberships, Travel and more;
  • Dedicated Aboriginal and Torres Strait Islander Confidential Employee Assistance Program (EAP).


  • Please attach your resume and cover letter to your application
  • A copy of your Aboriginality Form or a completed Aboriginal and Torres Strait Islander Descent Confirmation Form.

A little more about WMQ

Every year, Wesley Mission Queensland touch the lives of over 100,000 Queenslanders across a diverse range of services including aged care, disability support, mental health services, youth and family programs, palliative care and emergency relief. We have a long and proud history of supporting people in need and live by our values of Innovation, Hope, Integrity, Compassion, Justice, Empowerment and Respect. We offer our team the opportunity to change lives and make a difference in the community in an inclusive and nurturing environment.

Wesley Mission Queensland’s vision for reconciliation is for all people to stand unified in an equal and inclusive future.  We commit to enhancing opportunities for Aboriginal & Torres Strait Islander people and celebrating diversity. As part of our commitment to Reconciliation. 

For more information about our reconciliation action plan

Please contact WMQ’s Reconciliation and Diversity & Inclusion Manager – Eddie Solien via esolien@wmq.org.au or visit [...] Mission Queensland will support you to assist our clients by providing safe workplaces, sector leading pay, flexible work options, contemporary job training, real professional development opportunities, and job security.

Wesley Mission Queensland is committed to workforce wellbeing and in 2021 we were awarded the Safe Work Award by WorkSafe Qld in addition to our Workplace Mental Health Program being shortlisted as a finalist in the Open Minds QLD Mental Health Awards. Our team is also rewarded with:

  • Access to salary packaging benefits that enable you to increase your take home pay
  • Discounted allied health services such as nutrition, physiotherapy, occupational therapy and remedial massage
  • Access to discounts on private health insurance, gym memberships and travel
  • Flexible working hours and where applicable a hybrid working strategy

Please note: You will be asked for evidence of your COVID-19 vaccination status as part of your application process as required by Legislation, Health Directives and WMQ Policy. 

 Wesley Mission Queensland's Vision is: 'a compassionate, just and inclusive society for all' and we are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity.

  • Only short listed candidates will be contacted regarding the next phase of the selection process
  • We extend our appreciation for considering Wesley Mission Queensland as a potential employer to those applicants, not short-listed
  • No agencies please