Repligen Corporation - Breda NB

We are seeking an up and coming IT professional with 3-5 years’ experience in IT support and administration looking to broaden their experience. This role is part of the European IT team and you will be responsible to provide general IT support in the region. We believe you have a genuine interest in all parts of the IT infrastructure: software, hardware, databases and networks. You carry a pro-active and can-do attitude with an open mind and high energy, you enjoy problem solving as well as developing ideas.

This role is located at our new OPUS Column production site in Breda. Our OPUS Columns are plug-in purification columns which saves time in the production process of pharmaceutical products.

  • Front-line team member for employee IT support requests.
  • Follow up on requests and ensure timely completion.
  • Interact daily with clients at all levels of the organization at various sites.
  • Identify root causes and provide solutions for permanent fixes.
  • New employee onboarding including setup and employee IT orientation.
  • Conduct periodic exercises such as test restore, access review, security assessment and training.
  • Develop and maintain appropriate system documentation and procedures.
  • Interpret business needs into functional requirements and project specifications.
  • Work with consultants or vendors to drive and oversee project implementation.
  • Identify areas for improvement by defining and/or developing business processes/procedures by researching and identifying enabling systems/technologies.
  • Support and own parts of the enterprise environment as assigned within the team.
  • Mbo or bachelor degree (hbo) in Information Technology (IT).
  • 3-5 years ‘experience within IT support and administration.
  • Broad understanding of information systems technology.
  • Experience with MS Active Directory, Azure and MS 365 Admin Center.
  • Strong helpdesk and remote support experience.
  • Ability to multitask and manage time with limited supervision.
  • Communicates in a professional manner, follows up on requests, and takes initiative to go the extra mile.
  • Good oral and written communication and presentation skills (Dutch and English).
  • Keeps manager and colleagues informed on work status and problems.
  • Strong organizational and interpersonal skills, a process-oriented mindset, strong problem solving and analytical skills, ability to work independently, results-oriented attitude with ability to prioritize, and a talent for interacting with people at all levels.

We offer

  • A competitive remuneration package, including a yearly bonus, non-contributory pension and partial compensation on your personal health insurance.
  • A stimulating environment with the opportunity to be part of an enthusiastic team that together is building the production site in Breda from the ground up.
  • Attention for personal development.
  • The possibility to contribute to the EU production site of our OPUS® column products.