DBS Bank (Hong Kong) Limited - Hong Kong

Business Function
Global Transaction Services (GTS) comprises of Cash & Trade, Securities Services and Fiduciary Services. In an increasingly borderless world marked by burgeoning trade flow, expertise in trade finance services is an invaluable asset. With cash the lifeblood of every company, so too, is a good understanding of how to manage these cashflows. Trade Finance, together with Cash Management, is the mainstay of GTS, and is extended to SME and corporate clients for their local and cross-border financial transaction needs.
Job Description
As a core member of the Cash Product team, you have two primary responsibilities:
1. Product Management of the Account Services and Liabilities product suite - responsible for product development, rollout, commercialisation, digitisation, strategy formulation, P&L management, risk & controls, and sales deal support
2. Product support for Liquidity Management - support liquidity management enhancement projects, sales deals and drive commercialisation
  • Responsible for P&L of the account services and liabilities portfolio
  • Conduct deposit portfolio analysis to drive revenue and manage profitability
  • Develop and execute product strategy to garner new deposits and grow market share
  • Work with regional & local stakeholders, e.g. product, tech, operations, compliance, etc. to ensure timely delivery, successful commercialisation and implementation of our products and services, including end-to-end processes, documentation, sales and marketing materials
  • Provide business requirements, conduct user acceptance tests, live verification; ensure completeness, integrity, usability of our solutions and product enhancements to deliver good customer journey and user experience
  • Conduct competitor analysis to understand market landscape and develop strategy for value proposition, pricing and ensure competitiveness of our product suite
  • Collaborate with data analytics teams to identify leads for growing operating balances and enhance cross-sell through data-driven operating model
  • Work with marketing team on product campaigns to drive commercialization and utilization of new products
  • Drive digitisation of deposit products via online channel
  • Support sales deals and work closely with sales, client, implementation, relationship managers and other product partners, e.g. Channel, Payments, Receivables, etc. to grow deposit business and deliver enhanced client experience across multiple touchpoints
  • Manage account services/ deposits enquiries, legal documentation, product issues and drive resolution
  • Ensure clear understanding of product capabilities across various customer touch-points, including relationship managers, sales, and client management though proactive communication and training programs

  • Bachelor's degree in areas of Business Administration, Finance, Economics, Engineering, Statistics, or related majors preferred.
  • Minimum 5 years of relevant banking experience with strong commercial acumen
  • Experience in product development and commercialisation
  • Knowledge in Account Services and Liabilities product
  • Knowledge in Liquidity Management would be a plus
  • Strong data analytical skills with ability to identify trends, make business conclusions and provide actionable insights from data
  • Strong communication, relationship & people skills to build relationships with key stakeholders and influence stakeholders to take actions
  • Positive 'can-do' attitude
  • Ability and willingness to learn and absorb knowledge quickly, and put it into practice
  • Proactive self-starter.
  • Excellent command of written and spoken English. Fluent Cantonese and Mandarin would be preferred.