Zurich Insurance Group - Malaysia



Working under general supervision to identify gaps between business objectives and systems scope by interviewing business owners, conducting research and drawing on own knowledge of applicable business systems and industry requirements in order to propose and develop approved system enhancements. The role also guides and advises less experienced Business Systems Analysts.
Your role
  • Coordinate and lead activities with business owners to gather detailed requirements through interviews, documentation and facilitated working sessions for approved projects and enhancements.
  • Monitor business decisions and manage requirements documentation and communication.
  • Organize and manage multiple assignments with competing priorities and deadlines, while adhering to departmental guidelines and expectations.
  • Evaluate project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation, and training teams.
  • Lead analysis of requirements to determine the systems’ potential and define impact on other business units and systems.
  • Support the development team in completion of impact assessments and validation of effort estimates.
  • Create process models based on business requirements in order to determine the completeness of the information and process components.
  • Utilize Unified Modeling Language tools in creating Use Cases, Class and Sequence Diagrams based on the product design documentation.
  • Support system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met.
Your Skills and Experience
  • Required
    • Bachelors degree (or equivalent) in Business Administration, Information Technology and 4 or more years of experience in related field
  • Preferred
    • High school diploma/GED (high school equivalency) in Business Administration, Information Technology and 5 or more years of experience in related field
Who we are
Looking for a career that will excite, challenge and inspire you? Thinking about insurance? Perhaps you should. Working for us is a totally different experience to what you probably expect. How do you feel about the things you truly love? Don’t you want to protect them in the best way possible? Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. This is no easy task. In today’s interconnected world, tackling risk is fast, unpredictable and invigorating. You’ll have to think on your feet as you manage risks big and small, from flooding to cyber crime. You’ll be tackling issues like these in over 170 countries. It’s a big challenge, but you’ll have a truly diverse network helping you. As part of an international team, every day would provide opportunities to learn, grow and share ideas.
As you make an impact across borders, you’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
Zurich Insurance has the policy to be an equal opportunity employer. We aim to attract and retain the best qualified individuals available, without regard to criteria such as race/ethnicity, national origin, religion, gender, sexual orientation, age or disability.

At Zurich we believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our 4 million customers’ needs to allow us to drive better outcomes. As a global organisation, with an increasingly agile workforce, we're happy to consider flexible working arrangements.