ITT Corporation - Dammam

**Req ID #** 5255BR
**Position Title** Service Engineer
**Country** Saudi Arabia
**Work Location** Dammam
**Company** ITT EMEA
**Job Description** DEPARTMENT: Aftermarket
REPORTS-TO-TITLE: Aftermarket Manager
LOCATION: Saudi Arabia
PURPOSE
This involves site troubleshooting, repairing pumps, investigating warranty claims, servicing, managing outsourcing of repairs to third parties where necessary and where the opportunity arise.
SCOPE
· Provide in-field technical advice/supervision to customers in all aspects of inspection, repair, installation, alignment, and start-up pumps and related rotating equipment.
· Check all equipment and auxiliaries as received at the job site for possible shipment damages or shortage of parts prior to installation.
· Re-installation and commissioning of pumping equipment returned from overhaul.
· Evaluate warranty claims at site as required.
· Preparation of time sheets and job costing information to allow work carried out to be closed and invoiced promptly.
· Promote and enforce safety and environmental policies.
· Ensure that tools and equipment are always maintained in good condition and kept in proper place and tidy condition.
· Ensure housekeeping is practiced in the workplace or jobsite.
· Prepare Failure Analysis Reports.
· Standby to provide 24 hours service.
· Assist in shop repair jobs when no field service work is available.
· Any other tasks required by the company.
Education: Technical Degree or equivalent experience.
Experience:
· 3-5 years of rotating equipment repair/Field service experience.
Strong knowledge of pumping systems and various types of pumps.
· Hydraulics and Vibration Analysis experience
· Works well under pressure in the field.
· Must be a self-starter and capable of working without much supervision.
· Excellent interpersonal and communication skills.
· Excellent reporting skills (Microsoft Office knowledge a plus).
· Offshore Experience an advantage (with certification).
Other Requirements:
· Willing to work overtime hours if required.
· Willing to work within day/night shifts.
· (Onshore/Offshore) to support field service.
· Willing to travel with short notice.
**Skills and Experience** Education: Technical Degree or equivalent experience.
Experience:
· 3-5 years of rotating equipment repair/Field service experience.
Strong knowledge of pumping systems and various types of pumps.
· Hydraulics and Vibration Analysis experience
· Works well under pressure in the field.
· Must be a self-starter and capable of working without much supervision.
· Excellent interpersonal and communication skills.
Excellent reporting skills (Microsoft Office knowledge a plus).
· Offshore Experience an advantage (with certification).
Other Requirements
· Willing to work overtime hours if required.
· Willing to work within day/night shifts.
· (Onshore/Offshore) to support field service.
· Willing to travel with short notice.
**Minimum Education Requirements** Business or Technical School (AA Desired) or Equivalent
**Percent of Travel Required** 75% or Greater
**Paid Relocation Available?** Yes