SAP - Singapore, 01

Requisition ID: 169813
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Key Areas of Responsibility and Tasks

The Senior Business Consultant role is an active role that is customer focused. The position requires a combination of strategic and practical experience. The consultant needs to have capabilities in the following areas:

  • Independent execution of  work packages
  • Execution of small projects or individual work streams / deliverables
  • Contributes to a functional or business related community
  • Contributes on various sales bids, including RFPs and demand generation


  • Independent execution of projects / work streams
  • Demonstrate ability to lead a smaller engagement  (time, budget, quality)

Advisory / Delivery

  • Responsible for own capacity utilization / KPIs
  • Review of detailed level business processes and of the corresponding mapping into the IT architecture
  • Evaluate and create  proposals to outline and optimize Business scenarios and processes to  align with enterprise & IT architecture to fit the customer’s strategy

Sales Support

  • Support business development and support license & services sales in alignment with SAP Service Strategy
  • Support sales in the evaluation process
  • Support to manage bid processes

Thought Leadership / Innovation

  • Contribute to a functional or business related community
  • Pro-active support Knowledge Management & Innovation activities

One Service / Max Attention Next Generation

  • Support Business Transformation Leads or Service & Support Leads in their role execution

Experiences & Language Requirements

Work Experience:

5-7 years’ experience (ideally partially in consulting)

Specialized Expertise:

  • Expertise in at least one industry
  • Expertise in at least one line of business
  • Advanced Expertise in at least one (Digital) Business Transformation topic:  Business Process Management, Business Process Governance and Business Process Optimization, , Enterprise Architecture, Organizational Change Management, Value Management, Project/Program Management, Innovation Management, Strategic Roadmap Design, Cloud Transformation, TCO, Digital Transformation, Internet of Things (IoT) etc.
  • Expertise in at least one additional industry, theme or business topic

Managerial Expertise

  • Functional coordination of teams (internal and external)
  • Acts as a coach for colleagues

SAP Specific Expertise

Overall SAP Corporate Strategy and SAP Product Strategy Knowledge

Knowledge of the latest SAP Strategyand their related pillars including the capability to discuss this with the customer

SAP Product Knowledge

Advanced knowledge of:

  • SAP Product Portfolio (on premise and cloud solutions, S/4HANA) / SAP standard solution and service offerings
  • SAP Next Generation solutions and services (e.g. S/4HANA, Fiori (Mobility, UX), Cloud)
  • Industry Solutions (in related industry area)
  • SAP Product Roadmap (in related industry area

Methodologies & Standards

  • Transformation Management Frameworks  à SAP BTM² and other
  • Where applicable, project management methodologies and standards (PMI/PMBOK, PRINCE2 etc.)

Soft Skills

  • Professional Presentation & Pyramidal Thinking
  • Customer Communication & Presentation  (Mgmt. Level)
  • Meeting Moderation

English: Fluent


Bachelor, Master (or Equivalent)

Professional Training & Certification

Sample Training & Certification Recommendations:

  • Trainings in multiple BTS disciplines like Business Innovation, Digital Architecture and Value Generation 
  • For further training recommendations please visit the BTS Training curriculum

At least one Professional external certification, like PMI or an SAP internal certification, like

  • SAP professional Architect (Code: P_EA_1) is highly recommended
  • Plus: One SAP product certification is highly recommended
  • For further training recommendations like S/4HANA please visit the "Service and Support Academy "

 SAP Internal Tools and Methodologies

  • SAP Value Lifecycle Manager
  • SAP Solution Explorer
  • SAP ADM (expert-based, design-based, assemble to order, industrialized)
  • ASAP
  • SAP Activate
  • SAP Solution Manager
  • SAP Power Designer

One Service / Max Attention Next Generation

  • Alternative trainings and certifications according to development plan to be discussed with manager following topic focus & personal interest SAP Tech Training


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis.

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